Privacy and Cookie Policy

We respect your privacy. We only use the information we collect about you to process orders and to provide a personalized experience within our website.

What information do we collect?

When you register on our website, you submit your name, telephone number, email, address and country. This information collected allows us to fulfil your orders and to contact you if the need arises as well as offering access to various areas of our website. All customer information stored on our servers about you can be accessed or modified by you at any time by logging into My Account with your email address and password. 

Your private information is too precious to share with anyone. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so

Email Communications and Newsletters

When you register as a Customer, you will receive an automated email containing your Customer Log In details. When you purchase goods from us, you will receive an automated receipt by email along with any details regarding downloads of any digital files. We will only email you in person if we need to clarify details about your order or if we are responding to your questions or queries. 

You may also wish to subscribe to News Across The Cosmos. Through this service you will receive monthly newsletters via email as well as occasional special offers and information to you. Our newsletters contain information about new products, discounts and news from our friends across the cosmos as well as unique offers. To join this mailing list you can complete the form at the bottom of our website. You may unsubscribe from our emails at any time.

Credit and Debit Card Information

As we use the secure third party payment processors of PayPal and Stripe to process credit card and debit card orders, we do not have any access to your credit card information. When you make a purchase no credit card information is ever stored in our site database. 

Cookie Usage, Security and Safe Shopping

This website uses cookies to store information on your local computer. These cookies do NOT contain any of your private information; they serve only to store items in your Shopping Cart or to recognize you as a registered user of our website when you Log In or access your Account. This prevents unauthorized users from accessing your private information.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie NameCookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.